إيطاليا: مطلوب شباب متحدثي اللغة العربية او الفرنسية او الانجليزية او الإيطالية بإحدى العلامات الفاخرة
At Odity, we are experts in customer relations. We support the brands that trust us to take care of their greatest wealth: their customers.
في Odity، نحن خبراء في العلاقات مع العملاء. نحن ندعم العلامات التجارية التي تثق بنا لتعتني بأكبر ثروتها: عملائها.
مهمتنا: تحويل كل تفاعل مع العميل إلى فرصة لخلق قيمة وتنمية تميز العلامة التجارية. نحن ندير (ما قبل البيع والمبيعات وما بعد البيع) على قناة الاتصال المفضلة للعميل ولغة الاتصال
We are a multicultural team of 1,500 employees based in 10 offices located around the world: New York, London, Brussels, Paris, Milan, Antananarivo, Cape Town, Hong Kong, Shanghai, Tokyo.
Today we work in synergy with more than 350 brands as close as possible to their customers in the luxury, lifestyle, fashion, automotive, insurance, banking and media sectors.
Our mission: to transform every interaction with the customer into an opportunity to create value and cultivate the uniqueness of the brand. We manage the omnichannel relationship across all of the brand’s touchpoints (pre-sales, sales and after-sales) on the customer’s preferred channel and language of communication.
Our advisors respond to the daily requests of customers by providing a dimension of listening, empathy, proximity and advice.
We’re looking for a highly skilled Brand Ambassador, Quadrilingual Arabic/French/English/Italian, to join our team. The ideal candidate has a strong attitude for customer care, fluent in languages, empathetic by nature, fashion and international luxury brands enthusiast with excellent communication and interpersonal skills.
Location: In the center of Milan near Duomo and San Babila (on-site, not remote)
Excellent knowledge:
- Arabic (preferably native speakers) or C2 level
- French C1 level
- English C1 level
- Italian C1 level
Tasks:
Customer relations with Italian and international customers through phone/chat/e-mail
E-commerce and after-sales support: assisting customers in their online purchases
Contract:
Full time 8 hours a day (40 hours a week) on shifts 5 days a week
Qualifications:
Degree and/or experience in e-commerce Customer Care Fashion and Luxury contexts.
Good knowledge of the main IT tools and specifically of Microsoft Office applications.
Benefit:
- Targeted and continuous training on Luxury Brands
- Constant practice of languages and professional growth in the luxury world
- Collaborative and supportive environment
- Welcoming and innovative spaces
To Apply send an email to hradmin_italy@odity.com with reference “BRAND AMBASSADOR ARABIC”
للتقديم ، أرسل بريدًا إلكترونيًا إلى hradmin_italy@odity.com مع الإشارة إلى “BRAND AMBASSADOR ARABIC“
Send your CV and Join our Team!
A language test will be carried out in the initial phase of the interview.
Odity is committed to equal opportunity in employment. We are driven by true passion for our work and supporting each other.
